Claims made simple.
Support that costs you nothing.
We help you claim what's rightfully yours.
Navigating medical aid and gap cover claims can be overwhelming, but you don’t have to do it alone. Claim Buddy provides expert guidance to help you submit and manage your claims from start to finish.
Claim Buddy takes the stress out of the process by helping you prepare, submit and follow up on your claims, giving you the best chance of a successful outcome.
Your claims. Our expertise. Zero cost.
Our service is completely free to you. When you choose Claim Buddy as your medical aid or gap cover broker, we are paid directly by the insurer—never by you. That means you receive ongoing expert support and guidance at no cost, while enjoying the confidence of having a dedicated team in your corner.
Expert claim assistance in 3 simple steps.
01.
Appoint
Visit RMI Brokers’ website, rmibrokers.co.za.
Appoint RMI Brokers as your medical aid and gap cover broker.
02.
Supply
- Your hospital account
- Doctor and specialist invoices
- Your medical aid statement (we’ll obtain this on your behalf once you’ve appointed Claim Buddy as your broker)
- Proof of the bank account where your claim should be paid
03.
Sign
Sign a gap claim form.
Once all these docs have been sent to the Claim Buddy team, we will then process them and ensure your claim is paid to you- its that simple!
What Claim Buddy does for you
Receive
We gather and submit your claim documents.
Once we’ve received your supporting documents—including your hospital account, doctor and specialist invoices, medical aid statement, proof of bank account and signed claim form—we’ll compile everything and submit your claim for processing.
Ensure
We manage your claim from start to finish.
We monitor your claim throughout the process, liaise with the relevant parties and resolve any issues that may arise to help ensure your claim is processed successfully.
Confirm
We make sure you receive the correct payment.
We’ll confirm that your claim has been paid correctly and that the funds have been deposited into your nominated bank account.
Have a query?
If you have any questions, please don’t hesitate to get in touch. Alternatively, pop us a message and we’ll get back to you as soon as possible.
Phone
082 828 3395
info@claimbuddy.co.za
